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Capability building

 

Through capability building, we translate the advances in AI into knowledge that leadership teams, business owners, students, faculties, teachers and administrative staff can apply in their own context. In other words, rather than teaching AI in general, we start with the problems of the participants and build the capability to solve them.

ON THIS PAGE

 

Levels     Formats     Enterprises     SMBs     Universities     High schools     Engagement

 

Levels

 

Every topic has one of three levels, which apply to all four groups:

 

Level I

 

Foundation

 

Understand what AI is, what it can and cannot do, and how to use it safely and responsibly.

 

Level II

 

Practitioner

 

Apply AI to one’s own work and decisions, with the judgment to check, correct and govern its output.

 

Level III

 

Builder

 

Design, build and evaluate AI solutions and systems for a defined problem.

 

Formats

 

Lecture

 

A single session on one topic, for any of the four groups.

 

Workshop

 

A hands-on session of half a day or a full day, in which participants apply AI to the problems of their own function, department or subject.

 

Enterprises

 

For CXOs, leadership teams and their functions.

 

Leadership

 

AI for leaders: what changes and what does not

 

Level I · Lecture

 

An overview of the current state of AI, its limits, and its impact on the work of a leadership team.

 

From use cases to priorities

 

Level II · Workshop

 

A method to identify, assess and prioritize AI use cases by their impact, feasibility and risk.

 

Governing AI in the enterprise

 

Level II · Workshop

 

The policies, roles, controls and approvals needed to use AI responsibly at scale.

 

Decision intelligence for leadership teams

 

Level II · Workshop

 

How leaders combine data, context and AI to see what matters, understand why and decide what to do next.

 

Human resources

 

AI in talent acquisition

 

Level II · Workshop

 

The use of AI in sourcing, screening and interviewing, with attention to fairness, privacy and the experience of candidates.

 

Skills and workforce planning for AI

 

Level II · Workshop

 

How roles, skills and team structures change as AI takes on parts of the work.

 

Responsible AI use at work

 

Level I · Lecture

 

The policies and training needed for employees to use AI safely in their daily work.

 

Finance

 

AI in planning and forecasting

 

Level II · Workshop

 

The use of AI in budgeting, forecasting and scenario analysis, and the checks that keep its output reliable.

 

Automation of close and reporting

 

Level II · Workshop

 

Where AI and automation reduce the manual effort of reconciliation, close and management reporting.

 

Controls and risk for AI

 

Level II · Lecture

 

The audit, control and risk questions that finance leaders should ask of every AI system.

 

Marketing

 

Generative AI for content and campaigns

 

Level II · Workshop

 

The use of generative AI to plan, produce and adapt content, with controls for brand, quality and rights.

 

Search in the age of AI answers

 

Level II · Workshop

 

How search engines and AI assistants find and cite a business, i.e., SEO, GEO and AEO.

 

Marketing measurement with AI

 

Level III · Workshop

 

The measurement of marketing effectiveness with methods such as marketing mix modeling and experiments, supported by AI.

 

Sales

 

AI across the sales pipeline

 

Level II · Workshop

 

The use of AI in lead qualification, account research, proposals and forecasting.

 

AI assistants in the CRM

 

Level II · Workshop

 

The setup and governance of AI assistants within the CRM that the sales team already uses.

 

Operations and supply chain

 

Demand forecasting and inventory

 

Level II · Workshop

 

The use of AI to forecast demand, optimize inventory and flag exceptions early.

 

Process mapping and automation

 

Level II · Workshop

 

A method to map a process, identify its waste and automate its repetitive steps.

 

IT and technology

 

Retrieval-augmented generation in the enterprise

 

Level III · Workshop

 

The design of AI assistants that answer from the enterprise’s own documents and data, with citations.

 

Agents in the enterprise

 

Level III · Workshop

 

The architecture, permissions, monitoring and evaluation of AI agents that act within enterprise systems.

 

Evaluation and monitoring of AI systems

 

Level III · Workshop

 

Methods to test, monitor and improve AI systems before and after their deployment.

 

SMBs

 

For owners and CXOs of small and medium businesses.

 

AI for small businesses: where to start

 

Level I · Lecture

 

An overview of what AI can do for a small business today, and the first steps to take.

 

Everyday AI tools for a small team

 

Level I · Workshop

 

The practical use of AI assistants for writing, analysis, research and planning.

 

Automating repetitive work

 

Level II · Workshop

 

How to identify repetitive tasks and automate them with the tools that the business already uses.

 

AI for sales and customer service

 

Level II · Workshop

 

The use of AI to respond to customers, follow up with leads and keep records current.

 

Marketing on a small budget with AI

 

Level II · Workshop

 

The use of AI to plan and produce campaigns and content, and to measure their results.

 

Working with AI agents

 

Level II · Workshop

 

How owners direct, check and govern AI agents that work in the roles of the business.

 

Choosing AI tools safely

 

Level I · Lecture

 

How to evaluate AI tools for cost, data privacy and lock-in before adopting them.

 

Universities

 

For students, by technical component; for faculties and administrative staff, by use case.

 

Students

 

AI foundations

 

Level I · Lecture

 

How machine learning, neural networks and large language models work, and where they fail.

 

Responsible AI

 

Level I · Lecture

 

Bias, privacy, intellectual property and accountability in the design and use of AI.

 

Prompting and context engineering

 

Level II · Workshop

 

The design of prompts and context that make the output of a model reliable for a defined task.

 

Retrieval-augmented generation (RAG)

 

Level II · Workshop

 

The design of systems that answer from a defined set of documents, with citations.

 

Agentic AI

 

Level III · Workshop

 

The design of agents that plan, use tools and act, and the patterns that keep them reliable.

 

Harness engineering

 

Level III · Workshop

 

Memory architecture, tool orchestration, guardrails and evaluation for AI systems.

 

Model adaptation for edge AI

 

Level III · Workshop

 

Fine-tuning, quantization, pruning and knowledge distillation to run models on local devices.

 

Building an AI product

 

Level III · Workshop

 

From a problem to a working AI prototype, with its users, its evaluation and its limits.

 

Faculties

 

Academic integrity in the age of AI

 

Level I · Lecture

 

The policies, assessment design and conversations that keep learning honest when students use AI.

 

Presentation enrichment

 

Level I · Workshop

 

The use of AI to structure, illustrate and improve lecture presentations, while keeping their content accurate.

 

Workflow automation for faculties

 

Level II · Workshop

 

The automation of routine academic and administrative tasks, such as scheduling, communication and record-keeping.

 

Course and syllabus planning

 

Level II · Workshop

 

The use of AI to plan a course, map its learning outcomes and prepare its material.

 

Assessment and rubric design

 

Level II · Workshop

 

The design of assessments and rubrics with AI, at different levels of difficulty and for different abilities.

 

Research support

 

Level II · Workshop

 

The use of AI for literature search, reading, data analysis and writing, with attention to accuracy and citation.

 

Administrative staff

 

Data privacy in everyday AI use

 

Level I · Lecture

 

What staff may and may not share with AI tools, and why.

 

AI for student services

 

Level I · Workshop

 

The use of AI in admissions, inquiries and communication with students.

 

Document and workflow automation

 

Level II · Workshop

 

The automation of forms, approvals and records within the systems that the university already uses.

 

High schools

 

For the students and teachers of Grades 11 and 12.

 

Students

 

AI as a study partner, not a shortcut

 

Level I · Workshop

 

How to use AI to understand a topic, practice and check one’s own work, rather than to copy answers.

 

How AI works

 

Level I · Lecture

 

From data to predictions, i.e., an introduction to data, machine learning, neural networks and generative AI.

 

Asking better questions

 

Level I · Workshop

 

Prompting as a way to think clearly, i.e., to define a question, test an answer and find its sources.

 

AI ethics, bias and deepfakes

 

Level I · Lecture

 

How to recognize bias, misinformation and manipulated media, and how to act responsibly.

 

Futures with AI

 

Level I · Lecture

 

How AI is changing study and careers, and the skills that remain valuable.

 

Curiosity projects with AI

 

Level II · Workshop

 

A small project in which students apply AI to a question from their own subjects or interests.

 

Teachers

 

AI literacy for the classroom

 

Level I · Workshop

 

How to teach students what AI is, how to use it well, and when not to use it.

 

Protecting school material and student privacy

 

Level I · Lecture

 

How to use AI without placing the school’s material or the data of students in public tools.

 

Lesson and course planning with AI

 

Level I · Workshop

 

The use of AI to turn curriculum standards into course and lesson plans, in the teacher’s own style.

 

Differentiated quizzes and assessments

 

Level II · Workshop

 

The design of quizzes and assessments at several levels of difficulty, for students with different learning abilities.

 

Feedback with the teacher in the loop

 

Level II · Workshop

 

The use of AI to draft feedback on students’ work, which the teacher reviews and approves.

 

Engagement

 

We continuously upgrade and expand our lectures and workshops to keep pace with rapid advancements in AI. Contact us to schedule a discovery call and explore how we can upskill your people.

 

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